Improved Access Clinics

Improved Access Clinics are provided to help people who need an appointment outside of normal surgery hours. The clinics are based at The Chipping Surgery every Thursday evening. One additional Friday session (PM) and Saturday session (AM) is also provided, spaced throughout the month.

The clinics are staffed by our Partner GPs or by an experienced locum from the local area.

How do I access a clinic?

By calling The Chipping Surgery as normal, the reception team will inform you of what is available. All appointments need to be pre-booked, either in advance or on the day. This is NOT a walk in service and does not replace the service provided by our local Minor Injuries Unit or A&E.

What sort of problems are suitable for Improved Access?

Improved Access is suitable for people with medical problems that are new – such as tonsillitis – or medical problems which have worsened, for example someone with COPD (also known as emphysema) who may have a chest infection that needs treating quickly.

Are there problems that are not suitable for Improved Access?

Usually, if you have already seen your own GP about a problem, or the appointment is about a long-term medical condition, it would be more appropriate if you continue to see your own GP who already knows about your condition, including tests and treatments that you have received. When you call reception, they will be able to advise whether Improved Access is suitable for you.

Do Improved Access clinics have access to my medical records?

Yes, GPs will be able to access your records if you give them permission to do so.