The Chipping Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Long Term Conditions
We are excited to be introducing a new way of seeing all our patients with long term conditions, this includes patients with Hypertension, Diabetes, asthma, COPD etc. We will invite patients in to the surgery on the month of their birth and complete all the necessary tests and screening required to ensure that their condition/s are kept under control. We believe this is a way of treating the individual rather than the condition. This also means that we will see patients for one longer appointment (plus an appointment for pathology if required) reducing the need for the patient to attend the surgery for a number of shorter appointments throughout the year.
NB.If your conditions have changed or your feel unwell you must continue to contact the surgery in the normal way.
New to the team! - Matron
We now have a Matron, Julie Phipps who started with us in June this year. Julie will be working very closely with the Doctors at the practice. Julie joined the team with over 20 years practice nurse experience, providing care to patients with chronic diseases.Having completed her adult nurse training in 1994, she has continued to study in Primary Care and develop her expertise in long term conditions and urgent care.
She is currently in the final modules of her Masters Degree in advanced nursing practice and awaiting the imminent arrival of her first grandchild. Family life keeps her busy along with cycling and long walks with her Black lab.
When you call the surgery you may be put through to Julie first, Julie will then ask you a few questions and she will decide whether your problem is something she can deal with or if it is something for which you need to see a GP.
Our aim is to make it easier and more convenient for patients to see a GP by providing more appointments at surgeries across the Berkeley Vale area. These appointments are called Improved Access Appointments. The appointments can be offered to patients registered with one of the Berkeley Vale Improved Access Surgeries which includes The Chipping Surgery. Please click on the link above for more information or call our reception team to book an appointment.
Please click on the link above to find out the strict rules which we adhere to when dealing with your data.
PLEASE FOLLOW THE LINK FOR GUIDANCE ON:Online services guides on website.pdf
NEW Systmonline BOOK a GP appointment.pdf
NEW Systmonline ordering repeat prescriptions.pdf
Ordering repeat medication as a Carer.pdf
Illness or injury and not sure where to turn?
Click on the following link to help you identify your symptoms and get self-care advice or to find a service near to your area, when to use it and their opening hours.
You can download the App to your phone for future reference.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Out of Hours' Service
In the event that you need a doctor when the surgery is CLOSED Please call NHS111. A full range of healthcare options can be found at:
For 24 hour advice and information telephone 111.
Do you know where the community Defibrillators are housed? Defib Poster.docx
(Site updated 10/09/2018)