Ordering repeat prescriptions
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOne Online
- fill out a repeat prescriptions request form
- emailing chipping.disp@nhs.net
- bringing your slip to the surgery
- via post
Dispensing
Due to dispensing restrictions regrettably we can only dispense to patients who live 1 mile from the nearest pharmacy. For the convenience of patients who live in rural locations we deliver to the following sites:
- Tuesday: The Spar Shop – Kingswood
The Village Shop – Hawkesbury Upton - Wednesday: The Village Shop – Cromhall
Coffee Shop – Wickwar
Manor Lane Post Office – Charfield
Collecting your Prescription – Dispensing Patients
Please allow 3 full working days before collection of your medications from our Dispensary.
For clarity:
Request on Monday, collect on Thursday
Request on Tuesday, collect on Friday
Request on Wednesday, collect on Monday
Request on Thursday, collect on Tuesday
Request on Friday, collect on Wednesday
Request on Saturday, collect on Thursday
Request on Sunday, collect on Thursday
Please note: our Dispensary is closed on Bank Holidays so this will impact on your collection day.
Collecting your Prescription – Non-Dispensing Patients
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. Your prescription will be sent directly to your nominated Pharmacy via electronic prescription. Please let us know if you would like to collect the paper prescription from the Surgery instead.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your last repeat prescription slip.
Patients with long term conditions will have a medication review as part of their full annual review in the month of their birth. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.