Confidentiality and medical records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Accessing Your Medical Records

At The Chipping Surgery we are committed to maintaining the confidentiality of your personal medical information.

The NHS APP allows you to securely access your medical records. Further information can be found at: Getting started with the NHS App – NHS App help and support – NHS

Should you require anything further, please request this using the online form here (Medical report request – The Chipping Surgery).

Our preferred method of providing this information will be by encrypted email – please see here for information on this: How to access encrypted e-mails We will contact you to discuss this before releasing the information to you.